Is Your Security Team Stretched Thin?
Most security teams know what needs to be done. The challenge is having the people, expertise, and hours to do it around the clock.
- Limited internal staff or time to manage security operations
- Skill gaps across specialized areas such as cloud, identity, and OT
- A current provider you have outgrown, or one that does not support all of your tools
- One-size-fits-all services that do not fit how your environment works
- No continuous monitoring or rapid incident response after hours
DirectDefense closes those gaps with a managed security program built around your environment, not ours.
Need More Proof Points?
Beyond Monitoring: Managed Security That Delivers
Ingesting data from multiple sources is only the first step. DirectDefense actively monitors, triages, investigates, and responds to alerts from every source we onboard into our service.
Full Coverage Across Your Security Tools
If we integrate a data source, our SOC actively monitors and triages it. That includes endpoint, cloud, identity, SaaS, and OT sources, with no gap between what is included and what is operationalized.
Tailored Detection and Response
Our analysts follow custom triage instructions, detections, escalation paths, and response procedures designed for your environment, including alerts from third-party and custom sources.
24/7 U.S.-Based Analysts
Experienced analysts monitor and investigate threats around the clock with no handoffs to overseas teams. You have direct access to the analysts working your alerts.
A Dedicated Program Lead
Your named Program Lead is your strategic partner, coordinating communication, leading program reviews, and continuously improving your security posture.
Integrated Visibility. Active Response.
We correlate activity across your security data sources to give our analysts context, then manage every alert from detection through resolution.
Your Security Data Sources
DirectDefense 24/7 U.S.-Based SOC
Detect & Monitor
24/7 monitoring with active triage across IT and OT environments.
Investigate & Validate
Expert analysts investigate, validate, and prioritize threats.
Respond & Contain
Rapid containment, phishing response, and remediation guidance.
Report & Improve
Transparent reporting and ongoing tuning and guidance.
Visibility & Collaboration
ThreatAdvisor Portal
See investigations, case details, and reporting in one place.
Investigate & Validate
Talk directly with the SOC analysts investigating your alerts.
Respond & Contain
Review metrics, tuning, and priorities with your dedicated Program Lead.
What to Expect From a Managed Services Partnership
Our work does not stop at an alert notification. We operate as an extension of your team, with clear communication and a program that evolves with your business.
Structured Onboarding
A phased onboarding process integrates your data sources, validates alerts and workflows, and documents your environment in “living” runbooks that evolve with you.
Forensic Expertise When It Matters
If an incident occurs, our team leads investigation and response alongside yours, with forensic expertise ready to support you.
Flexible Communication & Escalation
We define escalation paths, contacts, and severity thresholds with you, then adjust them as your team and priorities change.
Continuous Tuning & Guidance
We continuously refine detections to reduce noise, recommend controls aligned with your compliance goals, and help your security program mature over time.