How Managed Detection and Response is Delivered

Detection: We gain wide visibility into your network and systems to enable better threat detection. Any concerning behavior or anomalous activity is identified for further investigation.

Investigation & Validation: We move fast to investigate a threat, identifying the risk and validating the incident to ensure a proper and effective response.

Reporting: We provide transparent communication in our detection and investigation process so your team understands the entire response effort.

Response: We employ the most appropriate response with best-fit technology and/or procedures  and threat mitigation strategies to help get you back to business as usual and as quickly as possible.

Choose Your Managed Detection and Response Services Program

MDR Core

Get the core security services you need to be in compliance and stay protected.

MDR Max

Get the best-practice approach to protecting your entire network and staying ahead of compliance.

Areas Covered by Our Managed Detection and Response Services

Security Information & Event Management (SIEM): DirectDefense manages the three critical capabilities for SIEM: threat detection, investigation, and time to respond. We take the immense amount of data gathered from your entire networked environment and make it accessible to you with reporting and forensics about security incidents. We also manage alerts based on analytics that match a certain rule set to ensure your organization is compliant and safe from cyber threats.

Breach Detection: Through a simulated cyber and physical security incident event, we train staff and leadership on network breach detection and test your organization’s response and readiness planning. During these 30 day exercises, we work with you to create purposely overwhelming security incidents so we can find the vulnerabilities in your response plans and make improvements.

Endpoint Protection: Whether you have an on-premise endpoint security solution or a cloud-based one, we provide continuous protection from your internal corporate network to outside your firewall. Reduce the cost and complexity of managing endpoint security while achieving compliance to regulations, laws, and standards that call for endpoint protection controls.

Email Security: Email is a popular medium for the spread of malware, spam, and phishing attacks. Attackers use deceptive messages to entice recipients to divulge sensitive information, open attachments, or click on hyperlinks that install malware. Email is also a common entry point for attackers looking to gain access to a network and breach confidential company and client data. A secure email solution from DirectDefense will ensure the protection of private information in email communications and accounts from unauthorized access, loss, or compromise.

Phishing Analysis: Need a deeper review of a suspect email or attachment? We can analyze your suspect email and attachments on demand to assist in the analysis of the intent of maliciousness of the email or target.

Incident Response (IR): You had a security incident – now what? If your company experiences a breach, your incident response plan is what’s going to get you through it. Not only is it critical to have an IR plan, but your team must also know how to execute it. As your partner, we’ll support you from detection through future prevention with expert incident response services designed to align your employees around the plan so you’ll always be able to get back to business as usual as quickly as possible.

Vulnerability Management: Securing your organization against vulnerabilities, and having a plan in place to remediate any threats, requires a multi-pronged approach. Our remediation & vulnerability services provide a security assessment to identify existing vulnerabilities, guidance to get your team on board so everyone understands the threats they need to identify and what to do if something is uncovered, and assistance in tracking remediation efforts to fix any blind spots identified during your security assessment.

Security Operations Management: Security management is critical to keep you informed of security threats to your organization. And it doesn’t have to be complicated. One system can generate alerts and help you prioritize which alerts require action. All the while, you can be assured your security management approach is keeping you within compliance guidelines. As part of this service, we will also help you set up and maintain a security operations center (SOC), which provides continuous security monitoring. Your DirectDefense team conducts security operations management like traffic and data monitoring and is prepared to enact a response and remediation plan in the event of a security incident.

Threat Analysis: In the planning phases of a business initiative involving new IT systems and/or application rollouts, threat and SWOT analyses remain an often ignored or poorly conducted action. Even existing business functions often are not adequately assessed for security risk until something happens to bring it to the top of the list. We provide a detailed threat analysis report and help position your organization for a successful future state.

Web Application Firewall (WAF): As the threat surface continues to widen for companies in all industries across the globe, a web application firewall is more important than ever. A WAF filters, monitors, and blocks HTTP traffic to and from a web application – detecting and blocking anything malicious. Our WAF service will help you secure your web apps, meet compliance requirements, and establish ongoing processes and procedures.

Learn more about our MDR service and what’s included. Download the Brochure.